How to report benefits fraud and abuse
Release Date: 01/27/2020 Staff Reference: Shannon DeLenardoDo you suspect fraud or abuse?
If you wish to report suspected fraud or abuse, please use the telephone number or links below to provide a tip directly to the individual insurer.
By providing information through this tip line the information will be shared directly with insurer SIU units, you are providing an important and valuable public service in assisting us in the prevention of benefits fraud. Insurers fully understand that disclosure of your identity might put you at risk and will do everything possible to protect your anonymity. However, there may be situations where your tip forms part of a file that may need to be disclosed.
If you wish to provide a tip to all or some of the insurers listed below, click the "email all" button.
The email addresses for the organizations listed will be added in the "to" field of your email to help you to send your message directly. Please note that the CLHIA will not have access to your correspondence.
Alberta Blue Cross 1-866-441-8477 fraudtips@ab.bluecross.ca www.albertabluecross.confidenceline.net | Assumption Mutual Life Insurance Company 1-800-455-7337 ext. 5390 anti.fraud@assumption.ca | Beneva 1 866 777-3694 preoccupationsbeneva@kpmg.ca https://www.beneva.ca/en/fraud-prevention-reporting |
The Canada Life Assurance Company 1-866-810-8477 confide@canadalife.com | Co-operators Life Insurance Company 1-833-320-3210 Report_Fraud@cooperators.ca | ClaimSecure 1-855-58DAVID (1-855-583-2843) Internal 2491 specialinvestigations@claimsecure.com |
Desjardins Insurance 1-866-692-7227 anti-fraud@dfs.ca | Empire Life 1-800-267-0215 option 4 claims.investigations@empire.ca | Equitable Life 1-800-265-8899 investigations@equitable.ca |
Express Scripts Canada 1-888-677-0111 extension 642323 investigation@express-scripts.com | Green Shield Canada Benefits Management & Investigation Services 8677 Anchor Drive Windsor, ON N9A 6W1 1-800-265-5615 extension 6921 bmis@greenshield.ca | Group Medical Services gmstips@gms.ca |
iA Financial Group Investigative Services, Group Insurance 866-789-3938 IAInvestigativeServices@ia.ca | Johnston Group Inc. Toll free: 1 800 665-3365 anti-fraud@johnstongroup.ca | Manitoba Blue Cross Toll Free within Canada: 1-877-998-TIPS (8477) Phone: 204-789-8805 protectyourplan@mb.bluecross.ca |
Manion Wilkins claimsverification@manionwilkins.com | Manulife 1-877-481-9171 shareandprotect@manulife.ca https://www.manulife.ca/shareandprotect | Medavie Blue Cross 1-800-661-9675 StopFraud@medavie.bluecross.ca http://www.medavie.bluecross.confidenceline.net Citizenship & Immigration Canada tips can be forwarded to 1-877-497-3914 Federal Programs (including Veterans Affairs Canada (VAC), Royal Canadian Mounted Police (RCMP) and Canadian Armed Forces (CAF)) tips can be forwarded to 1-866-485-5500 |
Orion Travel Insurance Toll Free: 1-855-674-6684 Ext. 23096 orionclaims@OrionTI.ca | Pacific Blue Cross http://www.confidenceline.net/pacific-blue-cross/ auditserviceseclaims@pac.bluecross.ca | Saskatchewan Blue Cross Telephone: 1-877-522-8477 (toll free) Fraud Tips c/o Audit Services Saskatchewan Blue Cross PO Box 4030, Saskatoon SK S7K 3T2 sbctips@sk.bluecross.ca |
Securian Canada ReportFraud@securiancanada.ca | Sun Life Financial Toll free phone 1-888-882-2221 Toll free fax 1-877-634-3778 clues@sunlife.com | TELUS Health pmgescalations@telus.com |
UV Assurance 1-800-567-0988 ext. 2069 collectif.reclamations@uvassurance.ca | Wawanesa Life Insurance Company claimslegal@wawanesa.com | |