CLHIA Member Centre

Login | Register

CLHIA Response to Consultation Paper on Consent and Privacy


Release Date: 07/26/2016
Staff Reference: Anny Duval; Frank Zinatelli

July 26, 2016


Consent Discussion Paper Consultation
Office of the Privacy Commissioner of Canada
30 Victoria Street
Gatineau, Quebec K1A 1H3

Dear Sir or Madam:

Consultation Paper on Consent and Privacy

The Canadian Life and Health Insurance Association (CLHIA) appreciates this opportunity to provide input to the Office of the Privacy Commissioner of Canada (OPC) on its consultation on "Consent and Privacy".

The CLHIA is a voluntary association with member companies which account for 99 per cent of Canada's life and health insurance business. The life and health insurance industry is a significant economic and social contributor in Canada. It protects 28 million Canadians and makes over $83.5 billion a year in benefit payments to residents in Canada (of which 90 per cent goes to living policyholders as annuity, disability, supplementary health or other benefits and the remaining 10 per cent goes to beneficiaries as death claims). In addition, the industry has $721 billion invested in Canada's economy. In total, 105 life and health insurance providers are licensed to operate in Canada.

Canada's life and health insurers have been handling the personal information of Canadians for more than a century and, over the years, have taken a leadership role in protecting the personal information of consumers. For example, in 1980, our industry was the first in Canada to put in place "right to privacy guidelines", which represented the first privacy code to be adopted by any industry group in Canada. Since then, we have participated actively and provided input on all major privacy initiatives, including in the mid-'90s when Quebec introduced its private sector legislation, and later in the development and updates of the Personal Information Protection and Electronic Documents Act (PIPEPA), as well as BC's and Alberta's Personal Information Protection Act (PIPA)...