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How to report benefits fraud and abuse


Release Date: 01/27/2020
Staff Reference: Shannon DeLenardo

Do you suspect fraud or abuse?

If you wish to report suspected fraud or abuse, please use the telephone number or links below to provide a tip directly to the individual insurer.

By providing information through this tip line the information will be shared directly with insurer SIU units, you are providing an important and valuable public service in assisting us in the prevention of benefits fraud. Insurers fully understand that disclosure of your identity might put you at risk and will do everything possible to protect your anonymity. However, there may be situations where your tip forms part of a file that may need to be disclosed.

If you wish to provide a tip to all or some of the insurers listed below, click the "email all" button.
eMail all


The email addresses for the organizations listed will be added in the "to" field of your email to help you to send your message directly. Please note that the CLHIA will not have access to your correspondence.


Alberta Blue Cross
1-866-441-8477
fraudtips@ab.bluecross.ca
www.albertabluecross.confidenceline.net
Assumption Mutual Life Insurance Company
1-800-455-7337 ext. 5390
anti.fraud@assumption.ca
Beneva
1 866 777-3694
preoccupationsbeneva@kpmg.ca
https://www.beneva.ca/en/fraud-prevention-reporting

The Canada Life Assurance Company
1-866-810-8477
confide@canadalife.com
Co-operators Life Insurance Company 
1-833-320-3210
Report_Fraud@cooperators.ca
ClaimSecure
1-855-58DAVID (1-855-583-2843)
Internal 2491
specialinvestigations@claimsecure.com

Desjardins Insurance
1-866-692-7227
anti-fraud@dfs.ca
Empire Life
1-800-267-0215 option 4
claims.investigations@empire.ca
Equitable Life
1-800-265-8899
investigations@equitable.ca

Express Scripts Canada
1-888-677-0111 extension 642323
investigation@express-scripts.com
Green Shield Canada
Benefits Management & Investigation Services
8677 Anchor Drive
Windsor, ON N9A 6W1
1-800-265-5615 extension 6921
bmis@greenshield.ca
Group Medical Services
gmstips@gms.ca

iA Financial Group
Investigative Services, Group Insurance
866-789-3938
IAInvestigativeServices@ia.ca
Johnston Group Inc.
Toll free: 1 800 665-3365
anti-fraud@johnstongroup.ca
Manitoba Blue Cross
Toll Free within Canada: 1-877-998-TIPS (8477)
Phone: 204-789-8805
protectyourplan@mb.bluecross.ca

Manion Wilkins
claimsverification@manionwilkins.com
Manulife
1-877-481-9171
shareandprotect@manulife.ca
https://www.manulife.ca/shareandprotect
Medavie Blue Cross
1-800-661-9675
StopFraud@medavie.bluecross.ca
http://www.medavie.bluecross.confidenceline.net
Citizenship & Immigration Canada tips can be forwarded to 1-877-497-3914
Federal Programs (including Veterans Affairs Canada (VAC), Royal Canadian Mounted Police (RCMP) and Canadian Armed Forces (CAF)) tips can be forwarded to 1-866-485-5500

Orion Travel Insurance
Toll Free: 1-855-674-6684 Ext. 23096
orionclaims@OrionTI.ca
Pacific Blue Cross
http://www.confidenceline.net/pacific-blue-cross/
auditserviceseclaims@pac.bluecross.ca
Saskatchewan Blue Cross
Telephone: 1-877-522-8477 (toll free)
Fraud Tips
c/o Audit Services
Saskatchewan Blue Cross
PO Box 4030, Saskatoon SK S7K 3T2
sbctips@sk.bluecross.ca

Securian Canada
ReportFraud@securiancanada.ca
Sun Life Financial
Toll free phone 1-888-882-2221
Toll free fax 1-877-634-3778
clues@sunlife.com
TELUS Health
pmgescalations@telus.com

UV Assurance
1-800-567-0988 ext. 2069
collectif.reclamations@uvassurance.ca
Wawanesa Life Insurance Company
claimslegal@wawanesa.com